Smart Price Warehouse: Customer Support Information.
After Sales & Pre-Sales Inquiries
There are various Contact & Support Options available to you here at Smart Price Warehouse, so please read through the following details, to locate the Contact option that suits you best.
"Live Help" is staffed mostly by a Sales Team member and therefore unlikely to be able to assist directly, with after sales Support questions and technical information. To use this contact feature, please click the image on the left...if showing Green and Online, we're here now to Chat. Should the image be Red and Offline, you can click to send us a message.
There are very many frequently asked Questions and Answers about our shower models and in particularly, FAQ's regarding general plumbing and electrical requirements plus numerous other topics and these can be found over at our Knowledge Base section. To view the Knowledge Base, please Click Here.
To help reduce email spam and manage Customer queries more directly and efficiently, Smart Price Warehouse now have an online Ticket System is in place with Freshdesk. To open a Support Ticket for your questions and queries, please Click Here.
The main number is 0208-166-5994. Listen to the Options before making an Extension selection. Sales Lines open open Monday to Friday 9am - 9pm, Saturday 9am - 6pm, Sunday 11am - 4pm. ALL other Departments Monday - Friday 9.30am to 5pm ONLY.
For general inquiries about Warranties, use the Ticket System as detailed above. To claim under a Warranty, note that ALL claims are underwritten & managed ONLY by the Supplier for the model purchased. If contact details are required, do please ask.
If you have purchased a shower from another Supplier or are outside a Warranty period, Steam Shower Parts stock shower spares & parts for purchase online. Use our Ticket System for questions or to view available parts Click Here.