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Vidalux Spare Parts: How to Identify and Order the Right One
By admin | Uncategorized
By admin | Uncategorized
Vidalux identifies spare parts by model name, size and finish… not a short code. Check your original box label, delivery paperwork or control panel first. Vidalux’s own spares partner is posh.co.uk. Not sure your unit’s even Vidalux? Send photos… Vidalux will confirm, or point you elsewhere.
A broken valve or a door that won’t shut properly doesn’t wait for you to work out exactly which Vidalux model you own. Searching the part number stamped (or not stamped) anywhere on the unit rarely gets you far on its own.
Here’s how to get from “I’m not sure which Vidalux I’ve got” to “I know the model, I know what’s sold as a single part, and I know exactly where to buy it.” We’ll cover how Vidalux names its models, what’s sold as one part versus a full pack, and where posh.co.uk and SPW actually fit together.
Worth knowing: Vidalux doesn’t use a short alpha-numeric code the way some other brands SPW sells do. A Vidalux model is identified by its name, size and finish together… think “Hydro Plus 1200L Black,” “Pure 900 Corner White,” or “Komtrast LUX 800 Quadrant.” All three pieces matter, because the same name can exist in several sizes and at least two finishes.
The original box label or delivery paperwork is usually the most reliable source, more reliable than the unit itself. Some Vidalux manuals cover more than one version of the same model, with parts shown that aren’t included in every variant, so paperwork that names your exact configuration beats guessing from what you can see on the cabin.
If you’re still building a picture of the wider Vidalux shower-cabin range rather than pinning down your own unit, SPW’s guide to what’s in the Vidalux range and how to choose covers the current sizes and finishes in full.
Q: What if I genuinely can’t tell whether my unit is even a Vidalux?
A: Photograph it and ask. Vidalux will review photos to confirm whether a unit is one of theirs, and will point you elsewhere if it isn’t… no guessing required. Our general guide to identifying any steam shower spare covers this starting point in more depth.
Straight answer: SPW doesn’t sell spares through its own website. For a genuine Vidalux part, the real route is Vidalux’s own named spares partner, confirmed directly rather than guessed at.
That partner is posh.co.uk, where Vidalux customers are directed for control panels and generator electronics, door wheels and rollers, overhead monsoon arms, and replacement valves. If you do order the wrong part by mistake, posh.co.uk accepts free returns with a full refund, so getting it wrong isn’t an expensive problem.
Sister site Steam Shower Parts also carries a small number of genuine Vidalux-compatible parts, such as a Vidalux door roller currently listed there… worth a look alongside posh.co.uk, rather than instead of it, since it isn’t a full dedicated Vidalux range the way it is for some other brands SPW sells.
One thing to measure first: have your model name, size and finish ready before you contact either supplier. It’s the fastest way for them to confirm the exact part without back-and-forth.
Cheapest first, best-fit second is how returns happen. A shower door or glass panel is supplied as a complete, model-specific pack, not split down into separate components… that’s a transport decision, not a sales one. The pack includes the magnetic and trailing door seals, but door handles and door wheels are bought separately, not included in the box.
The shower tray is the same story. It’s pre-drilled for one specific frame, so Vidalux doesn’t sell trays separately or treat them as universal across models.
If it’s specifically a valve or hose that’s failed, any replacement connected to the mains water supply should carry WRAS approval. Our guide to replacing a shower hose yourself walks through the swap once the new part arrives. And if you’re sourcing an electrical part like a control panel or generator board for an older unit, it’s worth checking it carries proper safety marking rather than assuming it’ll simply work… RoSPA’s guidance on replacement and second-hand goods is a sensible starting point before fitting anything.
Vidalux has confirmed that the Insignia Platinum Series is built by a different manufacturer, so Vidalux spare parts are only compatible with genuine Vidalux models, not Insignia units, even though SPW sells both.
Insignia’s own parts guide covers the same rule from the other side. The same caution holds for a part from any other manufacturer entirely. If a handheld shower head or fitting from a different brand’s cabinet looks like it should match, treat it as unconfirmed… Vidalux’s own range is the safer place to look for a genuine replacement rather than assuming a cross-brand fit.
Sometimes, but it’s never guaranteed in advance. Vidalux checks spares stock for discontinued ranges case by case… the Pure range is one example where this has come up before… and if a part isn’t in stock, it can’t be supplied, even during a warranty period.
Whether posh.co.uk currently holds stock for any specific discontinued Vidalux range isn’t confirmed here. Certainly the best approach is to ask directly, quoting your model name, size and finish, rather than assuming either a yes or a no. If a genuine part isn’t available, browsing the current range of Vidalux shower cabins is the practical next step rather than chasing parts for a model that’s moved on.
Bottom line: Get your model name, size and finish from the box label or paperwork, and you’ve got everything a genuine spares supplier needs to check stock for you… current model or not.
Q: How do I find out which Vidalux model I have?
A: Check the original box label or delivery paperwork first… some Vidalux manuals cover more than one version of the same model, so paperwork is often more reliable than the unit itself. Not sure your unit’s even Vidalux? Send photos and Vidalux will confirm.
Q: Where can I buy genuine Vidalux spare parts?
A: Vidalux’s own spares partner is posh.co.uk, which stocks control panels, door rollers, valves and more. SPW doesn’t sell spares through its own website, so posh.co.uk, or SPW’s customer services directly, is the genuine route.
Q: Can I buy just the shower door or glass panel on its own?
A: Usually no. Doors and glass panels are supplied as a complete, model-specific pack for transport reasons, not sold as separate components. The pack includes the seals, but handles and door wheels are bought separately.
Q: Can I get spares for a discontinued Vidalux model?
A: Sometimes, checked case by case, but it’s never guaranteed in advance, even during a warranty period. Contact Vidalux or posh.co.uk with your model details and photos rather than assuming either way.
Q: Will an Insignia or other brand’s part fit my Vidalux cabin?
A: No. Vidalux confirmed its spares are only compatible with genuine Vidalux models… a part from a different manufacturer, even one SPW also sells, isn’t a confirmed fit.
Got your model identified? Check SPW’s own spares and accessories range first… Vidalux’s own spares partner, posh.co.uk, is the next stop for the genuine part.